Support Statistics

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'admin_ky_user'@'localhost' (using password: YES) in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 120

Warning: mysql_select_db(): supplied argument is not a valid MySQL-Link resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 121

Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 143

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 143

Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 165

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 165

Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 187

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 187

Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 208

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /var/www/vhosts/maxfrag.net/httpdocs/modules/content/content.php(118) : eval()'d code on line 208

Average response time for the last 50 tickets:
Average response time for the last 100 tickets:
Average reponse time for the last 250 tickets:
Average response time overall:

Support response statistics for the last 50 tickets:

The following tickets are excluded from the statistics:

	Tickets automatically created by PayPal emails.
	Tickets automatically created by bad email response.
	Tickets that are not yet responded to by staff.

These sort of tickets would read as 0 second response times thus have been left out from the statistics.